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Distance Sales Agreement

Last updated: 1 November 2026 · By accepting this agreement you declare that you have read and understood all of its terms.

This is an unofficial translation provided for information only. The Turkish version is the legally binding text and prevails in case of any discrepancy.

Article 1 – Parties

This Agreement is concluded electronically between Devolay Yazılım Mühendislik Ticaret Limited Şirketi (the “Platform” or the “Company”) and the natural or legal person (the “Member”) who completes registration at www.devolay.com (the “Site”).

By completing registration, the Member declares that they have read, understood and accepted all terms set out in this agreement.

Article 2 – Subject and scope

This Agreement governs the rights, obligations and responsibilities of the parties in relation to the online education services offered through the Devolay Platform, expert–member relations, and the creation, publication and use of content.

Users who join the Platform may benefit from the services either as a member or as an expert.

Article 3 – Membership conditions

  • To register on the Platform, the Member must be at least eighteen (18) years old and have full legal capacity; minors and persons with limited legal capacity may not become Members.
  • The Member is obliged to provide accurate, complete and up-to-date information during registration.
  • The Member is responsible for protecting their username and password and may not share them with third parties.
  • Devolay reserves the right to reject a membership application, or to suspend or terminate a membership, where it deems necessary.

Article 4 – Description of the service

Devolay is an interactive online education platform where digital training videos, documents, live training sessions and other materials created by experts are made available to members.

The Platform is responsible for:

  • hosting and presenting content and providing members with access to it;
  • operating the payment and commission systems;
  • managing the technical infrastructure, security and user experience.

Article 5 – Pricing and payment

  • The prices of paid materials are clearly stated on the relevant pages.
  • Payments are made through the secure payment infrastructure provided by Devolay.
  • Payments are transferred to the expert in the periods determined by the Platform and in accordance with applicable tax legislation.
  • Digital content falls within the scope of “contracts for services performed instantly in electronic media or intangible goods delivered instantly to the consumer” as set out in Article 15(g) of the Turkish Distance Contracts Regulation. Services offered by Devolay are therefore an exception to the right of withdrawal, and the Member has no right of withdrawal or refund for services purchased.
  • Devolay reserves the right to change its pricing policy and commission rates. Such changes apply only prospectively, to new purchases made after the change; a package, session entitlement or content the Member has already purchased and paid for is not affected by a subsequent price increase or decrease by the expert or Devolay, and the price paid and the entitlements included in the package remain fixed as they were at the time of purchase.

Article 6 – Intellectual and industrial property rights

  • All intellectual and economic rights in all videos, training content, audio recordings, images, documents, texts and similar materials created, uploaded or published on Devolay belong to Devolay.
  • Members may not copy, reproduce, share or commercially exploit any content on the Platform.

Article 7 – Obligations of the member and the expert

  • to use the Platform solely for lawful purposes;
  • to respect the rights, personal values and intellectual property of others;
  • not to share spam, malware, copyright-infringing or unlawful content;
  • the expert agrees to produce only original content;
  • the member agrees only to make use of the content.

Article 8 – Privacy and protection of personal data

Members’ personal data is processed in accordance with Turkish Personal Data Protection Law No. 6698 (KVKK) and related legislation. For details, the Privacy Policy applies.

Privacy Policy

Review the purposes for which your personal data is processed.

Read the Privacy Policy

Article 9 – Termination of the agreement

  • The Member may close their account at any time.
  • Devolay may terminate the membership in the event of a breach of the agreement.
  • Termination does not extinguish obligations that have already arisen.

Article 10 – Limitations of liability

  • Devolay is not liable for damages arising from system failures, internet outages or errors of third-party service providers.
  • Liability for the accuracy, reliability or outcomes of content created by experts rests entirely with the expert.
  • Devolay cannot be held liable for any indirect or direct damages that may arise from use of the Platform.

Article 11 – Force Majeure

Where the Platform’s services cannot be provided, in whole or in part, temporarily or permanently, due to earthquake, flood, fire, epidemic, war, acts of terrorism, civil unrest, cyberattack, widespread and sustained disruption of energy or internet infrastructure, decisions of official authorities, or any other event beyond the reasonable control of the parties and not foreseeable in advance (“Force Majeure”), Devolay shall not be liable for any resulting delay, non-performance or disruption.

The parties’ obligations under this Agreement are suspended for as long as the Force Majeure event continues. For a paid appointment or service that cannot be provided due to Force Majeure, the amount paid by the Member is refunded under the general refund principles set out in Article 4, or rescheduled at the Member’s preference; Devolay will notify the Member of the situation within a reasonable time.

Article 12 – Evidential agreement

In all disputes arising from this Agreement, Devolay’s commercial book records, durable data storage media, databases, server and computer records and all electronic records shall constitute conclusive and sole evidence. By approving the Agreement, users accept that this article constitutes an evidential agreement under Article 193 of the Turkish Code of Civil Procedure.

Article 13 – Governing law and competent court

The agreement is governed by Turkish law. In disputes to which the Member is a party in their capacity as a consumer, the Consumer Arbitration Committees have jurisdiction within the monetary limits announced annually by the Ministry of Trade, and the Consumer Courts at the Member’s or Devolay’s place of residence have jurisdiction for disputes exceeding those limits. In disputes where the Member does not have consumer status (i.e., is acting for commercial or professional purposes), the Courts and Enforcement Offices of Ankara have jurisdiction.

Article 14 – Entry into force

  • The agreement enters into force upon completion of the membership form.
  • Devolay may make such amendments to the agreement as it deems necessary.